TERMS & CONDITIONS

All of our Jewellery pieces are made by hand in our studio in East London, England. At Emily Frances Barrett we take great care and time and over every piece we make, honouring a slower process of hand craftsmanship and embracing the beauty and uniqueness of organic materials and imperfections.

SHIPPING

UK SHIPPING - £8.00 - Royal Mail 1st Class Tracked & Signed for Service

EUROPEAN SHIPPING - £14.00 - Royal Mail European Tracked Service

WORLDWIDE SHIPPING - £20.00 - Royal Mail International Tracked Service

COLLECTION - Free! To collect in person from our East London Studio please email us to arrange.

*For ‘Insured Shipping’ costs please get in touch for a quote at studio@emilyfrancesbarrett.com

We aim to ship your order within 1-3 weeks, though times can vary dependant on the product. You will receive your order carefully packed in a natural cotton bag within one of our branded boxes, nearly all packaging is fully recyclable.

Once an order has been shipped to you Emily Frances Barrett reserve the right to refuse any price adjustments.

INTERNATIONAL SHIPPING

 Please be aware that duties and import taxes for International Shipments are not included in the total at checkout, they are determined by the customs agency within the destination country. Where these occur payment of any duties and import taxes is the sole responsibility of the recipient. Once shipped we are not liable to cover the costs of any lost or stolen shipments, we advise insured shipping where possible. Please contact us before ordering for a quote.

RETURNS POLICY

We don’t accept returns of made to order or custom pieces. Please inspect your order upon receipt and contact us within 5 days if there is an issue. If you wish to return a piece it must be returned in the original packaging unworn, undamaged and in the clean condition it was received in. To return an item please contact us at directly at studio@emilyfrancesbarrett.com to confirm that you are returning an item. All items must be returned using a ‘Tracked and Signed’ for service. Upon shipping you must provide us with your tracking number. Refunds will be credited to the card used to make the original purchase once the returned item (s) have been received and approved.

If you have any questions please contact us directly at studio@emilyfrancesbarrett.com